Join Our Team

Your BPO Services is always looking for hardworking and dedicated individuals committed to customer satisfaction. Our team is filled with diverse and open-minded members, and we are confident you will enjoy being part of the Your BPO Services family. We are looking for rockstars to join our amazing team based out of Cebu.

Select Role
Location
Day-to-day basis
  • Work closely together with the team to understand and prioritise our challenges and growth opportunities
  • Able to conduct market research, customer and user immersion to better understand the as-is process and identify key pain points and unmet needs
  • Ideate differentiated products, services, business models, design the to-be experience, and define the key features and functionalities of solutions.
  • Bring the proposed solution or business model to life through user personas and stories
  • Translate to-be journey into user flows, wireframes and prototypes that lead to intuitive user experiences
  • Take a user-centered design approach and rapidly test and iterate your designs
  • Ensure that the end-product design meets the core business objective required by the stakeholders while providing users with the optimum experience in terms of efficiency, effectiveness and engagement.
Requirements
  • Work closely together with the team to understand and prioritise our challenges and growth opportunities
  • Able to conduct market research, customer and user immersion to better understand the as-is process and identify key pain points and unmet needs
  • Ideate differentiated products, services, business models, design the to-be experience, and define the key features and functionalities of solutions.
  • Bring the proposed solution or business model to life through user personas and stories
  • Translate to-be journey into user flows, wireframes and prototypes that lead to intuitive user experiences
  • Take a user-centered design approach and rapidly test and iterate your designs

Apply Now